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VIDEO AND AUDIO MARKETING

social media, video, marketing Steve Folland social media, video, marketing Steve Folland

Great Social Video - Good Eggs

Co-op hatched the perfect Facebook video strategy for Easter. See how they did it.

The Co-operative Food's Facebook video stragey in the run up to Easter has been brilliant.

It's been eye catching (stopping me in my scrolling-tracks), enjoyable, serial and shareable.
 

THE CONCEPT

Each short video shows someone in need of help.

Members of the public are filmed with secret cameras coming to their aid, before being surprised with Easter eggs for being such good eggs. It's a social eggsperiment.

Each video is only about 20-30 seconds long and concentrates on one scenario, but here's a compilation that's pinned to their Facebook page to give you the idea.

We love good eggs - and not just our Fairtrade chocolate eggs - we love people who are Good Eggs as well! You know the ones. They always help out, putting others first and treating people to a smile just when they need it most. So go on, nominate the Good Eggs in your life by tagging them in the comments below and explaining what makes them so great!

Posted by The Co-operative Food on Wednesday, 9 March 2016

THE GENIUS SOCIAL SHARING STRATEGY


The cracking part of this plan is when they encourage viewers to 'nominate the Good Eggs in your life by tagging them in the comments and explaining what makes them so great!'

Genius!

So, sure, they pay for a load of Facebook views by promoting these to everyone's feeds. But they get so many more by people sharing this, not just with the usual 'likes' or 'shares' but by socially tagging their friends/family.

Not only that, but the love and warmth people have for their 'Good Eggs' shines equally on the Co-op for their part in this.

I mean, this doesn't even expressley say this is a competition does it? People are doing it because it makes them feel good and the brand is inextricably linked with that emotion.
 

WHY THEY'RE PERFECT FACEBOOK FODDER

- short
- cut straight to the action so they grab our attention
- make sense with no audio
- have multiple story lines (so we can engage with each one plus we don't feel repeated to)
- make us smile, so we want to hit 'like' or 'share'
- make us want to interact, by tagging (and therefore sharing even deeper)

These short videos have the same effect when shared on Twitter (which they did of course) but the link on the tweets drives people to the Co-op website, which then directs them to Facebook.

THE ONLY CRITICISM

This is their web copy:
 

Number 3! It just feels really lame to invite people to like and share the videos. It kind of breaks the magic spell. You want people to share or like your content because they want to. In writing this as an instruction, it sheds light on the fact that, when all's said and done, this is a marketing campaign. Don't break the spell. People won't share because you ask them to unless perhaps it's a charity.

All in all though, hats (or Easter bonnets) off to the Co-operative Food team for hatching such a social video plan. It's brilliant.

You can see all of the videos in this YouTube playlist.

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DIY Facebook Video Tool

Facebook has realeased a DIY video creation tool for Business Page owners. Should you be using it?

50 million businesses have pages on Facebook.

So brace yourself for millions of videos looking like this:

Facebook has created a tool called 'Your Business Story'.

It's an automated video creator that takes images from your business, a nice branded message and then automatically makes you a video to share.

SHOULD I USE IT?

Well, give it a whirl, see if you like the video you end up with!

There is absolutely no harm in doing it. It's reinforcing your Facebook presence and shows your brand to your audience using video. You know I'm a fan of that.

BUT?

Notice... in these examples (which are showcased by Facebook) 90% of the images are really nice shots. SO, you need to think carefully about the images you use.

Think: do they look nice enough? If not, either get some pro ones made, or do it yourself and run through Instagram to get that 'artistic' feel. Those images are important. Get product in there, get humans in there. Try and get a snippet of your logo in there.

Also, consider your branding message.
It works like this: finish the sentence "We're in the business of..."
Brainstorm it. Keep writing down endings to that line.
Think about the change you bring about in your customers or their world.

AND?

This is a nice, easy, first step into using video. If you're already up and running video content wise then this won't make much difference, but... here's hoping for other businesses this first step turns into walking in the right direction into a warm embrace of video marketing.

The danger is thinking this standard of video is all you need to do. It plainly isn't. It's just easy.

Also, give it time and the Facebook audience will tire of seeing these videos, no matter how short. They will know the pattern, the schtick. So actually the real success will come for those who stand out and do something unique.

The fact is, video is a hugely poweful tool on Facebook. You really should have video on your page. You really should consider paying to promote it.

Do let me know if you try out the Facebook Business Story tool.
Follow the link, give it a go and share with me your experience of using it and of course your video!

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Full Screen Homepage Video

When relaunching their website, this printing company really pushed the boat out with how they used video. See for yourself.

Okay.
I never do this.

But instead of embedding a video and talking about it, I really need you to go and see it in action.

So, go to the new Ashley House website.
Oh and do it on a desktop/laptop - not your mobile - for the best effect.

Go on! Off you go. Don't worry about me, I'll be eating this hot cross bun.
Come back when you're ready.
 

 

If I wasn't clear enough... the above embed video is NOT the full video.
You need to watch it on their website. Jeez.

 

WHY IT'S GREAT

So here's the thing.
Ashley House are a printing company.
They really care about the craft of printing.
Beautiful stuff. Digital. Lithographic. Stunning.
Independently owned.
Technologically advanced. Environmentally friendly.

Did they shoot a video telling us this?
Did they let us meet their team?
Did they show us some of their fine printing work?

No. They put a fox in a boat.

And it works!

From the first moment of this short animation we're on board and we go with the flow.
It's fun and full of character.

And if they care this much about what the opening experience of their website feels like, think how much they must care about everything else?

The full screen video technique removes all other distraction; we can dive in totally.

Because of the genius way the web developer and animators have crafted this sequence, no matter how 'wide' you have your web browser, the animation still works. As the action moves from left to right it reveals more, so it scales perfectly for a browser.

Then that lingering loop with the sound effects is just long enough for us to understand it's over, without it having an ugly abrupt final 'stop' to snap us out of the spell. Instead we scroll down and are hit with striking portfolio images: now we understand they must be good at what they do.

The experience (and it is exactly that) leaves us smiling. We immediately have a positive connection to the company. It doesn't go into the detail nor history of the brand but instead entertains. But subtley, the care in crafting that particular style of animation seeps into us too. It's refreshing and inspiring to see.

Crafted. Digital. Passion. Unique.
The words they use in the voiceover align with the visuals to underline both in our brains.

(Sailor) hats off to those in charge at Ashley House for being brave enough to NOT do the obvious.

It's a shame on a mobile browser we just see the video without the immersive experience we get on desktop. But the way such things are evolving it's surely only a matter of time until it'll work there as well. The mobile experience is still good, it just doesn't absorb you in quite the same way.

Why a boat? Well they're based in Exmouth, which is on a river, near the sea... so the whole 'welcome on board' and 'plain sailing' metaphor connects nicely in their area.

Why a fox? Well, clearly the penguin was too busy working already.

Here's to thinking differently.



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Samaritans - 360° Storytelling

Check out the new immersive 360 video from charity Samaritans. The use of video and audio drives home their message of 'listening'.

The Samaritans have launched a new campaign called 'We Listen'.

Check out their 360° video and you'll soon discover their message.
That 'listening' is very different to 'hearing'.

360° video isn't just used as a gimmick. It serves a real storytelling purpose.

The combination of allowing the viewer to be distracted visually, moving the camera to see others in the cafe, along with the distraction of all the other conversations and sounds of the room is brilliantly done. For the best effect, I'd suggest listening with headphones.

If the video doesn't load above, try watching it on their YouTube channel
(or the YouTube app on mobile devices).

It's short. It feels authentic (far from glossy). It strikes home the point on two levels.

If we need someone to listen to us ,Samaritans are there for us... but also, it kicks us as humans to remember that when someone's talking to us we really should be 'present' for them, to actually listen.

There's only one thing I'd suggest though: the text at the end is very hard to read. It's too small with those contrasting colours. Always worth bearing those things in mind when we create videos, how big will the player be, can people clearly catch your call to action.

I love this effective use of 360° video. Not for the sake of it, but as a key part of the message.

You can find out more about this Samaritans campaign, including the poster reach in conjunction with the UK's rail network here.

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Increase Conversions With Full Width Homepage Video - Interview

Tim Brown from Snap Agency shares the huge success their clients have had with full width auto play homepage video and shares tips on how best to make it work.

Could adding auto-play full width video to your website make a difference to your business?

I caught up with Tim Brown from Snap Agency in Minneapolis.

I kind of wish I hadn't because he puts my hair to shame, but I'm really glad I did because Tim shares the huge difference auto-play full width video made when added to the homepage of one of their clients as part of a site redesign.

Check out our short conversation and/or read more below.

 

So, it's Deneen Pottery in Minnesota that were the focus of conversation with their auto-play homepage. Notice how, in just those 10 seconds or so, the video tells us everything about that company. Handmade. Care. Authentic. Mugs. Customised.

"We had an undeniable lift in conversions after implementing that site and video was a key piece of that. 80% increased conversions!"


 

PRE-EXISTING FOOTAGE

Tim told us that Deneen already had a video made and that this footage for the auto-play was actually lifted from it. See? They didn't have to go out and shoot something fresh, it's just a smart edit from existing footage, maybe you could do something similar?

Speaking of which, let's look again at their 'About Us' video.

If anything, I'd suggest this video should still feature on the homepage. Even if it's a thumbnail saying 'see our story'. It's such a good video, it shouldn't be hidden.

In just 90 seconds we hear and see everything.
The family story. The love and care for the product. The pride. The product itself. The team who care. The dog. (Don't underestimate the dog - it's a star on their social platforms).

With this video we start to feel a relationship and respect forming between us and the company. The human connection. It's hard not to fall in love with what they're doing and wanting to have part of that for ourselves.
 

SOCIAL VIDEO

In our conversation I touched upon how the Deneen team have their videos clearly set out on the Facebook page as well, including this key 'about us' story piece.
But it's their Instagram I love. Wonderful, colourful. A real mix of the faces and the family behind the company intercut with the products. It's warm, it's friendly, it's approachable. The videos here give us a super short snapshot into what they're up to, like signing a limited edition run of mugs, or dipping the mugs into the dye/paint gloop (I'm not a mug pro).
 

TRY IT FOR YOURSELF!

 

So give it a go! It's not hard at all.
You need to save out your video in a few different formats and let the developers do the rest. Don't forget Tim's Java Script tip in the video above. And try not to make the video too busy.

Here's one I worked on recently where we used an animation instead of filmed video.



And to show he's not all talk. Here's Tim's own site (where he blogs brilliantly about digital marketing by the way). See, how that auto-play video emphasises the personal connection he will make with a client along with knowing his code... In fact my only criticism is that it's cropped so we don't see his magnificent hair. Hey, maybe even he has bad-hair days too. There's hope for us all yet.

 

 

Want to chat about how you could do this for your site?
Got a great example you'd like to share?
Get in touch here or on Twitter @sfolland


 

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7 Stylish Ways Barber Shops Can Use Video

It's scary walking into a barber shop the first time. But if you like it, you'll be back forever.
Video can show you're a cut above the rest.

Here's the thing with hairdressers and barber shops.

You move to a new town/city. You nervously tread the streets looking for a place to get your hair cut. Eventually, you tentatively open a door and step in... but if they do a good job, the chances are you'll be opening that door for the rest of your life.

First impressions count.
Pulling in customers with fringes in from the fringes is all important.

Now, they can see what your barber shop is like before they walk past, by searching online.
Or... you can interrupt their social feed by appearing in it with a paid ad.

After a pair of clippers, a comb and that weird jar of Barbicide, video is fast becoming a key tool for any hairdresser.

For this post of choice cuts, I've concentrated on male focussed 'barber shops'.
Seen a great example elsewhere? Please do get in touch here or tweet @sfolland.
 

THE FULL TREATMENT

Schorem Barbers in Rotterdam have created an impressive catalogue of stylish videos that perfectly capture what it's like to visit them. So long as you're a man of course.


THE WHOLE CUT

Cut & Sew in Dublin have had big success with this semi 'how-to' video, which shows their skills and what the place looks like, though not while open, so it doesn't have so much atmosphere as it could. Still, pretty mesmerising.

(By the way, did you get an annoying pop up advert during that? Yep - that's why you should post to YouTube but never embed to your site with it)

 

DIY - Twitter

True Gents in Hitchin did a DIY film job for their Twitter feed to promote their February special offer of a free wet shave. They then pinned this to the top of their Twitter page.

This kind of video doesn't need to be perfectly finished, it's great to see it raw, it captures our attention in our social feeds.

Keep in mind, on auto-play in your feed this would play silently - works really well.

 

THE SHORT BACK AND WIDE ANGLE

BarberBarber give us a perfect glimpse into their place. The custom thumbnail is brilliant to grab our attention and get a key message across without even hitting play. I know this is promoting their YouTube channel, but I'm still surprised they don't have a version of this on their homepage, sums up this expanding brand perfectly.

 

INSTA-STYLE

Now, I've had to switch over to a female salon for this example. But there's no reason why others couldn't make use of this tactic.

Instagram is spot on for such a visual business to capture what they're up to. Hugo Salon even have their Instagram feed embedded on their homepage, that's how key it is.

As part of their video strategy they make 'how to' videos for their blog (How To videos are always hugely popular on YouTube) but create these ultra-trimmed Instagram versions (where you're limited to 15 seconds. **UPDATE**: As of Spring 2016 the length expanded to 60 seconds) to promote the full length cuts and work as stand-alone content themselves. I'm thinking of going for the first one, what do you think?

 

FACEBOOK AD

Ali Barbers in Essex popped up in my Facebook feed last year because they paid to promote their video to, presumably, an audience of local men. (My broadband must link to Harlow as I always get adverts suggesting I get things there).

The video is soundtracked by a custom song they had produced for a radio ad campaign.

Facebook ads are incredibly powerful for targeting a specific local audience. It clearly shows the kind of barbers they are, what to expect and, subtley when they're open. If people you know 'like' it, it will also appear in your feed.

 

 

 

DO GOOD, LOOK GOOD

This isn't from one particular salon, but rather a united effort of stylists from a local community. The joined together to give haircuts to the homeless one Sunday at their busiest time of year... just before Christmas.

This documentary style feature is a special heart warming video that reflects well on all of the people and companies involved.

AND WHAT WOULD SIR LIKE TODAY?

This post is looking at barber shops, but of course if you have any physical establishment that you want customers to walk into, this holds true for you too. Bars, sweet shops, beauty salons, butchers, health centres...

You've got more than just your window onto the street now, so let people enjoy the view.

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Watergate Bay Hotel - Story telling and sharing

How one hotel in Cornwall uses perfect video storytelling to get you staying and sharing.

The tourism industry is a hugely competitive place.

What better way to stand out on a crowded beach of hotels, than to have a great video on your homepage. Especially if you're in Newquay, Cornwall, on Watergate Bay.

Watergate Bay Hotel's video is perfect.
It's not got a voiceover telling us how many rooms it has, the prices, the ameneties, the various impressive deals... in fact most of it isn't set in the hotel at all.

It's a brilliant piece of storytelling: an amazing family weekend away. A mix of pro footage and 'real' holiday footage, a chilled folky soundtrack that sucks us in and says 'this could be your story too'.

Take a look. The call to action at the end is genius.

It sits pride of place above the fold on the homepage (part of a beautifully designed site).
Notice it's embedded from Vimeo, rather than YouTube (though they have it up on their YT page too), so it looks nice and doesn't show ads.

What's great?

- short, just 90 seconds

- the natural beauty of the setting

- the smiling faces that feel authentic

- the girl using the waffle iron (waffles!)

- the subtle way it shows the rooms, pool, spa and dining

- the use of 'real' sound and footage: it feel like it could be our own holiday video, we all recognise that 'wind' on a video camera sound

- it's great to learn surfing or be a pro surfer, but hey if you want to chill and read a book with this incredible view, that's cool too

- the eagerness of the kids running up the stairs to eat

- The call to action a the end: not 'book now', but 'Now It's Your Turn', with a camera icon and #MyWatergateBay - the response on social, including Instagram, Twitter and Facebook is really special.

 

 

And it's that last point that's genius.
"Now It's Your Turn"

Now it's your turn to live that dream and have that holiday.

Now it's your turn to make your own video and share it with the world.

They went further and created a competition where you could submit your own footage using that hashtag. Of course that also means, if I stayed there and entered to win, then all of my social networks are likely to see the amazing time I had there... and want to stay themselves. But it's done in a really authentic way, not 'RT to win' style, but simply a family sharing their experience with their friends.

The contest ended in the winter of 2015 and the collective footage will be used to make their next video! (The ultra-short instagram creations are the perfect length for an editor to work with).

Can't wait to see it.

For that matter, I can't wait to stay there.

For it to be my turn.
Mmm, waffles.

What story can you tell for your business?
I'd love to hear, get in touch.


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How to avoid video own goals when rebranding your company

Here's the 3 key things to ask your video producer for now, that will save you time and money when rebranding later on.

When I was 18, I got a new passport.

When I was 26, excited to be jetting off with this Australian girl I’d met… We opened my passport and there stared this 18 year old version of me.

I had rebranded by this point. But my old packaging was there to haunt me.

She would either laugh. Or run.

Be prepared for rebrand

Companies rebrand. It happens. They mature. Fashions change.

Just recently Uber and The Premier League have done it. Maybe you will too.

Here’s three scenarios:

1. You rebrand. Your business changes its logo, colours, font… but all of your videos have the old branding

2. You make videos that include a member of staff… who then leaves - maybe under a cloud of bad PR, or maybe they switched to a competitor

3. You change one of your products, or drop it from your range, but… yep, your videos still reference it and are out of date

Now, in a perfect world your original video producer will still have the edit sessions and all of the footage and can take out the old branding, put in the new, etc.

But what if you can’t contact them?
What if they’ve closed down?
What if the original marketing manager who booked them has moved on and now no one can trace the company?
What if the production company can be found but they no longer have your originals?

All of the above happens. More often than you might think.

The solution

In the past year I’ve been asked a few times to salvage/re-edit videos because of these reasons. But here’s the thing, it’s far from ideal. You end up using editing tricks to make the best of the situation or have to charge more because you need go through frame by frame masking old branding…
 

3 ways to protect yourself

- Ask for a copy of the raw unedited footage, ‘the rushes’, of your video

- Request an edit of your video without any graphics

- Get a copy with no music on the soundtrack

When you have a video produced, do all of these three things and you've protected your business from its future marketing self. Without any real hassle you can put in new graphics, cut bits out (easy, because without music, no one can tell what you cut) and keep your videos up to date.


Repurpose

Another benefit of keeping clean footage like this, is at some point you might like to repurpose it, to use it again in a different promo.

You know you filmed that model having her hair done for 2 hours and yet only 10 seconds is your video… what if you could take a different section and make a cool video for Instagram or a How To for YouTube? You can only do that if you’ve got the originals.

 

Make a new one!

I realise the crux of this post is telling you don't need to make a new video. Of course, there are good reasons to make a fresh one. Video styles change. Viewing habits change (make it short and snappy now!). Publishing platforms change. So don't rule it out.

But I also appreciate the costs and logitsics involved. So if you have videos already, it's better to be armed to quickly re-edit rather than start from scratch.

 

Embed from anywhere but YouTube

I've said countless times that you shouldn't embed on your site from YouTube and for a variety of reasons. But for this post let's take one important point to do with rebranding. On paid-for hosting sites like Vimeo, Wistia, Vidyard etc, you can swap the file over behind the scenes.

See what I'm saying? You keep your embed the same. Everywhere your video has ever been linked to, like other websites or social media, the url stays the same... BUT you've swapped the old video file to be your new branded video file, so your image is refreshed.

With YouTube you have no choice but to delete the old video and upload a new one. All links go dead. All embeds need to be re-coded.

 

Be prepared for makeovers

Don’t feel stuck with your old identity.

Don’t feel you have to pay a lot of money to the government just to be issued a new a passport so you don't lose the girl of your dreams. I mean,... not have to pay to have a brand new video made and lose the customers of your dreams.

If however, you do find yourself in this situation, just contact me. I’m happy to take a look and advise what you can do with what you’ve got. I’ll be like the Gok of video for you. Just get in touch.


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Top Testimonial Videos - YouCanBookMe

Check out this masterclass in how current customers can help you sell to new ones from YouCanBook.me

It should go without saying that real customers talking enthusiatsically about your products/service are incredibly powerful.

And yet, too many companies still don't spend the time and, let's face it, money to get out there and film their customer experiences.

Here's how scheduling app YouCanBook.me do it pretty much to perfection.
I'll break it down for you from content, duration and even placement on the webpage.


CAPTURE EXPERIENCES

That word is key. The reason these videos by YouCanBook.me are so good is that they've gone out and captured the stories. We can see the difference their product makes to real businesses.

Plus, as you watch this first one, notice how we don't just see the effect YouCanBook.me has on the driving instructor, making his life easier, but importantly, the effect it has for his customers - we hear from them too.

See all of the videos on the YouCanBook.me site - I've only put two in this post

 

Short duration

Notice the way their web copy (below) says 'watch 1 minute videos'.

It can be tempting when making a testimonial video to do just that. Make A. Singular.
They could have filmed these four customers and cut them together as one long video, but the length would have started to lose the audience.

Yet faced with four short videos, the audience is actually likely to watch all four one after another. It's a bit like this: if someone gives you a sandwich that isn't cut up, just two slices of bread one on top of the other it would seem like a huge job to eat it. But cut into halves... or better into quarters? That's why buffets are SO moreish. Why you'll eat so many Celebrations in a row but wouldn't eat Mars Bar after Mars Bar. Well, not in public at least.

 

DIVERSITY

The other benefit of using more than one story (other than the fact it shows you didn't just get lucky with one person) is it shows the range of benefits and can show a range of demographics.

The viewer can choose to pick the testimonial that relates to them the most to view first. There is diversity in these videos - and I'm not just talking race (in fact there could be more done there); there is age, gender, nationality, type of business, formal/informal.


PRODUCT?

Notice they don't actually show us the product in action, it's all about the impact. Now, this is particularly smart for a software company where, no doubt, they will constantly be refining and redesigning their product. So, these videos will never age in that respect.

However, I would say testimonial videos are a great way to subtly show your product in action, so do what works best for you.

If you're a farm shop, it makes sense for us to see people enjoying a roast dinner with your product at a table of smiling faces. If you sell roof boxes it makes sense to see the family packing up their life into one as well as them enjoying their holiday.

It's the product and the effect it has. It's just for a software company it can very quickly date your video, so either leave it out, or make sure the editor keeps those files and can easily switch in new footage. (I worked on a case just like this for a software company last year who rebranded).

But even though there's no visual of the product in these four videos, we do hear the speakers mention specific features of the app that they like.

 

HOMEPAGE PLACEMENT

These videos are easily found on the homepage, not hidden away. 

And the homepage is five simple pages rolled into one.

- Introduction (with explainer video)
- How It Works graphic
- Testimonial videos
- Impressive clients
- Pricing plans

Look how, in just a couple of scrolls you are greeted my customer stories. Face to face with people using the product.

In fact, these might be what you watch first as the 'how it works' video is a button, not a thumbnail so you might scroll past and then come back to it.

The thumbnails themselves are customised for a face we can relate to and an obvious 'play' symbol. They actually open a pop-over embed so the video plays nice and big across the page. We also have a key quote shown so even if people don't watch them all they can see the main points.

The balance of limited but powerful copy, graphics and videos make this a website well worth studying and learning from.

And one of the key ingredients really are those testimonial videos.

So get thinking, who can you speak to?
Who will speak for you?

Make the videos short, personable, diverse and telling the actual story of the product in action.

Need help thinking this through? Get in touch.

Yep. You can book me too.

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Personalised Videos - Interview With Idomoo

Video interview with Dotan Ginsbourg from Idomoo about the power, possibilities, logistics and future of personalised videos for brands.

This is a follow up to my post in Nov 2015 when Tesco sent me a personalised video and I discussed the potential for businesses of all sizes to use this method.

Tesco, o2, Barclays, Lloyds, BT, Vodafone, Sky, Exxon Mobil.

When brands like that are using personalised videos you know it's worth taking note.

And who are they making them with? Idomoo.

I caught up with Dotan Ginsbourg from Idomoo UK to talk about the possibilities, logistics and future of this growing marketing trend. And found out how a big brand tactic like this can be used by SME's.

Watch our chat and also take a read below for a summary and some of my thoughts.

For transparency: Idomoo have not paid me for this post.
Not even sent me cake.

Here's a summary of our conversation.

What's the essence of what Idomoo can do? Well, as Dotan told me, they "can take almost any creative and data personalisation and combine it together".
 

Agnostic to delivery

"We're agnostic as to where the data is coming from and agnostic as to the distribution" - so email, in an app, IPTV."

How? Because the personalized video is stored and in some cases even rendered live in the cloud.
 

3 levels of personalisation

"We can take basically 3 levels of personalisation. One is voiceover, the second is text and the third is scene selection. Meaning your video is a combination of different scenes, text and voiceover combined together according to pre-defined logic. So based on your profile, based on your behaviour, the brand can grab your attention, hold your attention, give you valuable information and then give you personalised click-to-actions. These campaigns are extremely effective in terms of engagement, conversion and customer retention."

the brand can grab your attention, hold your attention, give you valuable information and then give you personalised click-to-actions

 

4 steps of customer life cycle

"The 4 steps in a customer life cycle: acquisiition, welcome, in-life and retention and we're doing projects around those four steps".

The acquisition might come via your own CRM or data you've purchased.

Welcome? Well, for example Barclays are doing all of their onboarding with new customers through personalised video.

In-life? That's things like up-grading. Whatever your product:  be it your phone, your insurance...

Retention: the brand can approach you in a friendly, emotional, personalised way.

I'd go further. What about the fifth step in the customer life cycle? Advocacy.

Engaing in such a personalised way is more likely to make a customer a cheer leader for your brand. If a video really catches their attention, they're likely to talk about it with someone and spread your brand's name and message.

 

Results are everything

Results are everything. Because it's digital it's very easy for the brands to track and measure the effectiveness of the campaigns, be it open, click through, voucher redemption, sign up, downloads, etc.

 

"Less people are interested in either generic communication or something that's not digital. So we can do digital, video and relevant to you. And this is where it's very powerful."

 

Cost?

There's one crucial ingredient to personalised video that influences the cost of course. THE VIDEO. Any production company will tell you it's the 'how long is a piece of string' scenario. Clearly if you're filming or animating something there is cost involved. If you're including actors, even celebrities, the cost is going up further. Idomoo don't actually produce the videos. They're not marketers, they're not storytellers, they're technological wizards.

So there's the cost of your creative agency, the video production cost and finally Idomoo's.

As Dotan says, if you compared their element to other forms of marketing, then they'd be more expensive than sending an email, less expensive than sending a letter. LESS EXPENSIVE THAN SENDING A LETTER.

"We're creating an opportunity for the brand to convey a message to its customers. Because this is a major challenge. Less people are interested in either generic communication or something that's not digital. So we can do digital, video and relevant to you. And this is where it's very powerful."


How smaller brands can use Idomoo

"We work in two ways. One is working with big brands with agencies... but we also work in a 'self-service mode"

So after filming "you'd upload your scenes to the platform... you can then integrate data according to placeholders that you're defining with Adobe After Effects. And then through the platform you basically generate the videos, that creates a personalised url and then you can distribute it: integrate it into an email campaign".

"Agencies can do personalised videos in a manual way, but the downside to that is that it's very expensive. It's not in scale. So they can do one thousand; we can do ten million. And because it's manual and not automatic, there's always the risk of error. Because we give them a platform, an engine, technology, this gives creative agencies and brands a very interesting opportunity".

 

"This should be... part of an omni-channel communication plan.
We have enough results to support that."

 

The future?

Dotan, as you'd expect, believes personalisation will expand further and even spread to TV.

"You know, I don't want to watch an ad that's not relevant to me, so that's an area that will grow."

Also some sectors simply aren't doing this yet, so there's catch up to be had: "We're doing our first project with a big travel brand, but the rest aren't doing that."

Dotan certainly sounds confident, "I'm now in my second year. First year: we've tried to define this as an innovative approach. Now, we're not innovation, this should be 'business as usual', part of an omni-channel communication plan. We have enough results to support that."

 

Want to try this?

Not gonna lie. I'm excited to try this. Want to work together?

One of my clients are already thinking about what they can do. They should be the first in their sector. It's going to make them stand out from the crowd for sure.

Don't let yourself play catch up in years to come. Why not look at what you can do to personalise your videos? To offer something that's not generic, that's relevant, that's going to make a difference to your customers and therefore to your business. If you've not done so already, check out my original post where I give some food for thought as to how SME's can personalise videos.

This isn't the only way to make video, far from it, but this is a fresh way to cut through the noise of direct marketing, be it post or email to really connect with your customers.

PS. (In case you missed it earlier)
Idomoo have not paid me for this post.

 

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social media, video, marketing Steve Folland social media, video, marketing Steve Folland

5 Great Examples Of Twitter Video for Chinese New Year

Brands jumping on Twitter's #chinesenewyear hash tag with video - But are they just monkeying around?

When scheduling content across the year, the likes of Chinese New Year are bound to jump out for marketers.

So here are five examples of brands using Twitter video in a pretty smart way for the Year of The Monkey. Erm, and then one from the UK Government.

Each using the topical trending hashtag #chinesenewyear for discovery - but what else are they doing well?
 

Jamie Oliver

- Direct clickable link to an article about ginger on Jamie's site (from the video itself)
- Works brilliantly silent
- Engaging, fun, shareable
- Great click-bait title
- Re-purposed - notice that this content, whilst being used for Chinese New Year is actually totally evergreen (the music is SO Chinese right?). There's no mention of Chinese food anywhere in the actual video. But it doesn't feel like they've crow-barred it in. Smart.
- If my wife's reading this, please send biscuits

Biscuiteers

(Why send flowers when you can send buiscuiteers!)

- Short and sweet
- Eyecatching
- Using one of their products (the iced dragon head)
- I'd never heard of this brand, so it goes to show it works, I was intrigued to stop, watch again, watch again and then click their Twitter bio to discover more. Shame there's no click-through though.


Waitrose

- Evergreen content again: this is great use of video they already have being scheduled for a particular calendar event with the #
- Makes us aware that Waitrose TV exists, a place for more recipes like this
- Pretty long though, this feels more like a Facebook/YouTube video, a shorter version snapping through the processes, leading to us clicking through to the actual Waitrose TV site would have been better
 

Morrisons

- specific Chinese New Year content here and because of the monkey only works this year, I hope, since they went to the trouble, that they made extra versions with toy chickens, dragons, etc
- fun, Twitter friendly video, works well with no sound
- shows us the ingredients we can find in store
 

 

Digi

- eye catching
- fun, shareable, but WTF?
- bit long for Twitter, but totally engrossing
- link through to site and competition

Digi are a Malaysian mobile phone company. They've created this content to encourage us to 'score big points' with our Chinese families this year by using their correct titles when speaking to them (using our Digi mobiles of course)

You owe me one for figuring it out for you. Fun though, right?!

It links through to a page with more on Chinese New Year, further video and a chance to win an iPhone 6s

 

David Cameron

- good use of subtitles

Okay, that's kind of the only plus point.
It's long, pretty dull, but nice to hear him say 'Fire Monkey'.
You can keep watching but, like me, you'll be gutted the Cabinet don't appear doing a Chinese Dragon dance behind him towards the end (missed opportunity for Osborne!).

And man, did they open him up to a LOT of responses like this.
And this is the cleanest.

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Cancer Research Videos

Great examples of a charity using video and social media together. Join them.

I don't have to tell you what a horrible thing cancer is.
Just ask anyone and they'll have been affected in some way it seems. I know my family has.
It's an absolute arse.

Which is why an organisation like Cancer Research UK making the most of the power of video, makes me happy. I'm writing this on World Cancer Day, which is where we start...

Video made for Social media

Their Tweet below is a perfect example of creating a video for Social.
- it works brilliantly silent
- nice clear message
- short and shareable
- bright, colourful, bold, eye catching
- a clear call to action

Yes, you may well hear sound on this, but mute it. See how powerful a visual it is?

 

Here's another example from Facebook.

It's said you have 8 seconds to grab someone's attention. Notice how the first 10 seconds is bold colur, text and emotive visuals? If you've grabbed my eyes by then, I'll click to unmute and hear what is said after that... This is definitely going to stand out as I absentmindedly scroll, scroll, scroll.

Give Up Clothes for Good

Give Up Clothes for Good, TK Maxx's amazing initiative to raise money for our Cancer Research UK Kids & Teens campaign, is back! Getting involved is simple – have a wardrobe clearout, bag up your unwanted clothes and drop them off at your nearest TK Maxx store. Here’s Daisy Lowe and a host of celebs talking about some of the items they’ve donated to help beat children’s cancers sooner. For more information, visit: http://po.st/2UTdR8

Posted by Cancer Research UK on Tuesday, 2 February 2016

 

Structured YouTube

Their YouTube channel is a hub for inspiration and information.

They've made perfect use of YouTube's playlists so they can categorise their (many) videos. Different types of cancer, fundraising ideas, research...

A charity making the most of the power of online video, far far beyond what a TV advert can do.
I love it.

You can donate to Cancer Research UK here.

 

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marketing, video Steve Folland marketing, video Steve Folland

5 Great Examples Of University Videos

What will universities learn from these 5 great examples of educational explainer videos?

Every businss needs an explainer video.
Universities are no different. In fact, probably more so.

Think about it. You might only have a few choices of company to pick from normally... but when choosing a uni? The whole of the country, if not the world, is on offer. The 'customers' are making insanely emotional, life changing and expensive decisions and they begin remotely, miles from what you have to offer. So for a university, the video 'first impression' is key.

Here I share five of my favourite key marketing videos for universities. What I mean by that: all universities have huge numbers of videos, but if you could pick just one video to be an overview for a whole educational establishment, this would be a great one.
 

University of Sussex

What I like:
- short: just a minute long
- cool look: this is made in a really fresh, modern 'stop-motion' style that will appeal to its audience
- cool sound: the music, again suits the target audience
- text: you can watch this with the sound off and still get the message (crucial when sharing on social media or for your audience watching on a mobile device)
 

Oddly, I can't find them using this on Facebook or Twitter and it's not the 'feature' video for their YouTube channel either. Crazy. Maybe they're holding it back to launch as part of some big marketing campaign. Hope so, as this video should not be buried.

There's another very good example in a similar style from University of Oxford. They make great use of their video. As you can see below, it has a good position on their actual website (someting universities often seem to struggle to do), pride of place as 'feature' video on the YouTube Channel and nice and clear on their Facebook page too. Full marks.

 

 

University of Leeds

What I like:
- cool - both the style of edit and music align with their target audience
- testimonials - it has voices of students talking about Leeds, but because we don't see them it doesn't slow the video down
- student life - we actually get a sense of what it might be like to be a student
- more films at end - this is part of a series of films and we're encouraged to view them at the end
 

Below, you can see how they encourage you to keep exploring. It's a fun way of keeping people watching. If all of this content was in one film it would be too long, it would deter viewers, but lots of short form pieces one after another, you probably will. Using the in-built YouTube facility to click the screen to view is smart - there's no temptation to watch anything else until you've seen all of these.

 

 

University of Bristol

What I like:
- tour - we get to see a LOT of the uni and city
- pace - whilst it's not that short (3 min), it does have great pace, keeping our interest
- authentic - this isn't a polished advert like so many others, this is very much real
- call to action - the whole video acts as a call to action, to sign up to an open day, see it for yourself
- voices - real opinions from current students and potential ones (and unfortunately, parents - I think they'd have been best sticking to students - cooler)
- passion - there's a lot of passion that comes across from those involved, it's infectious
 

The quote from a visitor, "Bristol's website is good but seeing it in real life's a lot better" sums this video up.

 

Cleveland Institute of art

This example is nearly 10 years old, but is exceptional and well worth a view.

What I like:
- knows its audience - they're an art institute and the whole concept embraces that
- creative - it's a totally fresh way of showing the detail (keep in mind, this was 2007)
- tone - the way this speaks to its student audience is perfect

It's remarkable that a video this long (5m 30) is so captivating. Yes, it's a bit too long, certainly by today's standards and please please please don't all copy this and start doing the modern day version of 'white board video animation'. PLEASE no. But, what can you do that perfectly encapsulates what your institute is about and talks to your audience in their voice?

Which leads on to...

Imperial College London

If you have a niche educational establishment, like CIA above, you really are in luck.
From the States, to the UK. From art... to science.

What I like:
- knows its audience - people who want to change the world through science
- inspiring - it intrigues and excites those it's targeting
- making a difference - the last quarter where it shows the actual difference their students/work make in the world is brilliantly done

I wouldn't normally suggest being so over-the-top in the 'inspirational' video style and music stakes. But you have to admit it totally suits the institution and who they're appealing to. It doesn't feel over the top. You're not going to this uni to have a laugh at the bar (though I'm sure you could), you're going to make a difference in the world; there's nothing wrong with being serious.


So there you have it: 5 videos that universities can be inspired by when inspiring students. 

Here, I've only covered what I consider to be the main event. Uni's have plenty more options available: testmimonials, course specifics, campus and accomodation tours, student union, the town/city/area and so on. But just as every business should have an explainer video, every university must have a key, central piece of video marketing from which these others can spin off and orbit around. They make a world of difference.

Want to make a difference with your own explainer video? Get in touch!

 

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social media, video, marketing Steve Folland social media, video, marketing Steve Folland

Live Q&A videos for your business

Follow the recipe for Jamie Oliver's live Q&A videos on YouTube and Facebook success and serve them up as part of your content marketing.

I'm hungry. Got a hankering for turkey. And mince pies.

I've just finished watching Jamie Oliver's first Christmas LIVE Q&A - streamed on YouTube (his FoodTube channel) and Facebook.

In it he spoke directly to his audience, interacting with their messages (as has proved so popular with Periscope streaming), answering their questions, even controlling his own camera...

Yes. He's Jamie Oliver. Yes. He has a huge media team... but the reason this works well is because actually it's done on the cheap: it's raw, live, personal, authentic and there's no reason why you couldn't do it too. Read on to find out why you should bother.

I've embedded the video below, I clearly don't expect you to watch it all, so basically it runs likethis: hello - fun - wait for enough viewers to join - start answering questions - end with a plug for his magazine, TV show and upcoming live streams like this about Christmas.

Christmas Q&A: Turkey and showstopper centrepieces

Posted by Jamie Oliver on Monday, 23 November 2015

WHAT YOU CAN DO

The recipe for Jamie's success is pretty simple. Get ready to share your knowledge, give tips, do short demos. Let's face it, this is really a cooler version of a webinar right? No powerpoint in sight.

It still helps if you have a theme or a topic (so here it was 'christmas showstoppers') to focus the video and inspire your audience.

WHY YOU SHOULD BOTHER

- You help build that connection with your audience: they're your customers/potential customers; engage with them.

- You show the human side to your business, literally, if you're friendly and knowledgable chances are we'll want to buy from you.

- In receiving questions you'll get an insight into what your audience actually wants to know; whilst you might not answer all of them live, you'll end up with a stack of content ideas for future videos or blog posts; it's like a collective brainstorm meeting.

- You will end up with answers/facts that you can use in further social activity and blog posts, either as text or shorter excerpts of the video, like this:

REMEMBER

It doesn't have to be perfect. This is Jamie Oliver, seasoned pro and it's not perfect, in fact it'd be boring if it was. So don't stress about it. Have a bit of a rehearsal so you know how the gear works and figure out how you'll filter questions, maybe have a few already lined up in case the interaction starts off slow.

If you don't try this, you'll never know.
Want help getting started? Get in touch. Especially if you've got some mince pies.

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video, marketing Steve Folland video, marketing Steve Folland

Personalised Video from Tesco

How do Tesco make their personalised videos?!
How can you get more personal too?

Okay. Let me share with you my latest Clubcard statement.
No, wait! Really. Watch this.

 

Hell yeah! 9 coupons. Living the dream.

The fact is I have numerous 'loyalty' cards. I get sent numerous postal statements and emails from them... and do I really read them? Here, Tesco have found a way to bring a stale, all-too-regular communication back to life. They're reminding me what I can do with all their perks and for that matter what their store looks like (minus the screaming kids).

How did Tesco do it?

Okay, so from a technical point you might be saying 'Hello Stephen! How have Tesco made their Personalised Clubcard Statement video?'

They're using Idomoo - a video marketing service that can mix video with a company's CRM data to create incredibly personalised videos in real time.

What does that mean? There's various versions of this technique where coding meets video, but basically Tesco filmed a live action video and put in it some 'placeholders' for text to be generated from data in their Clubcard CRM. One of the placeholders is even audio so the man says my name (although no one calls me Stephen unless I'm being told off so I thought the man was going to rebuke me for using more than 5 items in the quick-checkout).

It really could get even more personal that it has done. After all they know my eating habits and because it's done in real-time they know what the weather's like where I am (they know exactly where I am)... so they could have made a video where the man subtly walked past a load of Ben & Jerry's on offer or said 'on a day like today, we thought you might fancy our freshly baked mince pies and hot chocolate, come on fatty!' etc

 

What does THIS MEAN for your business?

The key thing to take away here is this:

Online video is NOT a TV advert. It's not a billboard. It doesn't need to be generic to a mass audience. It's being watched by one person on one device.
A PERSON... so talk to them.

There's no reason why you can't be more 'Personalised' in your approach to making videos. You might not think you have the resources to do what Tesco have done with Idomoo but that doesn't mean you can't get personal with your videos just by making different edits combined with targeted email marketing.

This will definitely set you apart from your competition. Not that many brands are doing it.
So think about it.

No really. Think about it. What do you offer? What do you know about your customers?

Depending on your CRM, I bet there's a lot you can do.

Let's say you're a car dealership. You know I bought an estate car 2 years ago. Instead of bombarding me with texts and emails and post telling me there's a Sale event on... why not send me a video saying you hope I'm still enjoying my estate... but have I considered upgrading to this 4x4 and SHOWING me a family enjoying it, followed by a link to easily book a test drive?!

Okay - what about an optician? You know I bought a pair of glasses 3 years ago. You know they were a desinger brand. How about showing me a video of men (yep, not women) wearing cool designer brand glasses that are new in store? Quick link to book an appointment.

I work with a big B2B corporate who have the vision to make individual videos for use in their pitches. So they appeal directly to that particular client they're trying to win. It's a lot of effort, but it works for them and the value in return is huge.

I could go on. But really, use your imagination because I've got a 9 coupon spending spree to be getting on with.

Of course if you'd like to bounce ideas off each other over cake and/or ice cream, please do get in touch! Call me Steve though, not Stephen.

 

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video, marketing Steve Folland video, marketing Steve Folland

Design Cuts - Making Your Team Human with video

How Design Cuts use video to make an online company feel human.

Happy Birthday Design Cuts!

I love the way these guys have made their customers feel part of a community, made them connect with the passion behind the Design Cuts team and part of that is by using video.

Video when you sign up.
Video when you buy one of their products.
Video when... they celebrate their 2nd birthday:

It's always this very personable, straight to camera feel.
It makes their online company feel instantly human. As a customer I feel connected, I warm to them and I want to come back and see what else they're up to. I want to support what they do, not just buy a product.

And that's a powerful thing.

That video above was used on their site, but also crucially to their Facebook community (where video stands a far higher chance of appearing in their fan's feeds). They also started the day by launching their birthday deals live via Periscope.

And they're not actors, nor presenters, they're just people who work at a company right?
They're real.

Here's what you see on their homepage before you've ever signed up. Notice how they use the Wistia (video marketing host) system to capture your email at the end too. Smart.

The digital world doesn't need to be remote.
A digital company doesn't need to be all code, pixels and PayPal.

You know why people love a farmer's market? Because it feels like the human on the other side of the stall is passionate about what they're doing, are invested in it and are right there in front of you. Let that human side of your company shine and you'll celebrate with your customers for years to come.


UPDATE:
How did they respond to me writing this piece?
Within 5 minutes (genuinely) I got this...

UPDATE - DEC 2015
Add to this their Christmas effort: which is a lot more sophisticated editing wise, but shows the brand's humour, the sense of design.. and of course the people.
Ho Ho Hope they keep these coming in 2016.
 

 


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video, marketing Steve Folland video, marketing Steve Folland

Why do you need Product Videos?

Product videos are a great way to sell products, reinforce your brand and bring joy to the users' experience when shopping online with you. Easy to watch, easy to share and actually, pretty easy to make. The best ones don't 'sell', they simply show.

When we buy a product online, we need extra reassurance. We can't pick it up, try it on, feel it, squeeze it, jump on it (I'm a nightmare in a green grocer's).... But we can watch a video.

If you're selling products online you really should try product videos. Think about it, this isn't 'advertising', this is giving people extra inspiration and affirmation that they're making the right choice just when they're already with you, on the point of purchasing.

Take a look. Who would you rather buy a floor tile from?

This store:

Video Production in Hertordshire - Video Marketing Tips - Product Videos

When Topps Tiles made that video they didn't just sell us the dimensions or advantages of the product, they didn't just show what more than one of them looked like in a house... they sold us a story: this could be your house, look how lovely your house and your life will be with this tile.


How about this coat? Which would you rather buy for your kids?
The first store, a big brand but with just images... or the second store?

Again, other than seeing the coat in action, seeing the fit, the functionality... Muddy Puddles are selling us a story: don't you want your kids to be the ones in the great outdoors, connected with nature. living life to the full instead of indoors writing blogs about videos?

You don't have to sell a story. How about a 'How To'?

Luxy Hair (clip-in extensions) basically grew their whole brand by creating YouTube videos teaching women how to do every hair style under the sun. The actual 'product' is so very subtle within the video.

When you shop online to buy extensions they have a handy 'how to pick your shade' video that's showing off the product but doing it in a useful way.

Products videos can be used to help the customer feel confident they'll know what do with it, not just the benefits. Like these I produced for cosmeceutical beauty brand Medik8.

And here's an added benefit. See how the title of the Medik8 video is 'How to get rid of wrinkles with retinol...' - If you Google that, this video could show up in results, letting potential customers discover your brand that way.

Video Production in Hertfordshire - Example of Video Marketing SEO Power

But where do you start?

I get it, if you have hundreds or even thousands of products the thought of doing this will be overwhelming. So start with your most popular products or new ones you feel most excited about.
Then, if you are having product shots done in the future, why not make the video part of the product shoot?

You can do this simply at the same time like Xupes do...

(notice the very specific searchable title on that video too)

Xupes have simply had their photographer shoot some footage at the same time. Simple.

Or even make the videos show the photographic shoot actually happening in a behind the scenes style like Made do so well. I love their product videos.

Also, do you see what Made have done?

Yep, apart from the 'story' selling again of kids having fun in a cool house that could be our house...

They've not just shot a video for the a bunk bed, they've included the whole range and accessories. Can you do this too? It's something clothes stores always do so well. Someone comes in looking for a dress and leaves with new shoes and clutch bag as well. (And I look amazing with all three). Can you bring multiple products together? It not only reduces production time/costs but can up sell/cross sell as well. You can see that Medik8 and Muddy Puddles have both done it above in a nice subtle way where it doesn't feel like 'selling'.

Online product videos are a great way to sell products, reinforce your brand and bring joy to the users' experience when shopping online with you - they'll be more likely to return and to recommend. Make it easy for someone to share the video on their social media of choice (be it Facebook,Twitter or Pinterest) and who knows where one shopper browsing will take you?

The best product videos don't sell, they show. 'Selling' videos are more like having an annoying shop assistant in your face the moment you walk in a store, but showing videos can be like taking the product home for a test drive. Remember, these aren't adverts: the shopper is already on your product page; they just need to be softly encouraged to click 'buy'.

It's not hard to get started. Need some thoughts on what your business could do? Get in touch!

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marketing, video Steve Folland marketing, video Steve Folland

TransferWise masterclass in a Facebook Advert

Faceboook video is a hugely valuable marketing tool.
This video in my feed today really made me stop and...
well actually, that's the amazing thing right?
It made me stop... Stop scrolling and watch. I even took in the company's message.
Yeah, you heard me. It worked.

So what can a woman being hit in the face with a fish tell us?
Other than that she needs a pay rise.

Shock Roulette

Fish to the face, electric shock, mustard attack. Watch these people get hit with the unexpected. Luckily, you can send money abroad without the shock of hidden fees: TransferWise.com/phew

Posted by TransferWise on Monday, 10 August 2015

What makes this TransferWise ad so effective on Facebook?

1. It catches attention immediately
Scroll, scroll, scroll.. woman, screaming, being hit in the face with a fish?! Stop.

2. It works without sound
If anything, it's even better without the music.
Facebook video auto-plays without sound, so it's essential your video works with no audio.

3. It has a clear, uncluttered message
It's so easy to see and read the text; to get the message of the ad.

4. It has a clear call to action
If that button gets people signing up, what a clear return on investment.
Still, if it had said 'find out more' I might have actually clicked.

5. It's fun and shareable
If I 'like' or comment on this video, it will start to appear in my friends' feeds too.
Share it? Even more so. Thousands of people already have.

I'm not saying I find it hilarious, I'm not saying you should copy it; but it's incredibly effective and it's worth considering why and what you can do to tick these boxes with your own Facebook videos, ads or not.

Just as you're about to stop watching.... screamy-fish-girl gets squirted with hotdog sauces and suddenly your attention is back again wondering what might happen next.
And what might happen next? You might just click 'like', 'share' or 'sign up'. Shocker.

Want to figure out how to make Facebook video work for your business? Get in touch!

Below: How the video appeared in my Facebook feed.

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5 Ways To Get Your Videos Seen Using Twitter

Making your video is just part of the job.
Now you need to make it work for you. You need to get it seen.

Twitter's a great way of getting your video content out there in front of people.
Here are my favourite free and paid methods to do just that...

 

1.  Post your YouTube content

This feels like the 'old' traditional way of sharing your videos on Twitter. It still works well.
Simply post the url and Twitter embeds it to play (when clicked) within your tweet. A bit like this handsome devil did:

AND - it's not just about YouTube - you can post your Vimeo of course and Vines as well.


You might think: 'why wouldn't I just post all of my videos like this and be done with it?'

Well, if you drive people to your site/YouTube channel/Facebook page instead - here they will encounter more content and maybe purchase from you, or hit 'subcribe' to your channel or e-news letter etc.

So that's why another option is to post a thumbnail of your video and a link to the page you'd rather they visit, like this:

2. Upload direct to Twitter

You can upload video 'native' to Twitter. The benefit? It will play automatically in people's feeds (just like Facebook native video does on FB). You can even capture video directly from the app.

Keep in mind that tweets soon drop down feeds so if you've created something specifically for Twitter, it's worth paying to promote your tweet.

Short form video works best and Twitter limits you to 30 seconds.*
(*although big brands partnering with Twitter can upload longer)
So, either make nice snappy content:

Or, if you have longer form content, try making a Twitter trailer.
I love this example by Wistia. When they made their longer video tutorial, they took time to create this Twitter specific promo and then paid to promote it.

Here's another example from GoPro. Notice how they've specifically made a short form video for Twitter but in the text direct us to the full video on YouTube.

Plus, this from Stella Artois during The Open, is a standalone trailer... but rollover the video and you see a YouTube link that takes you through to the full length 90 second edit.

And here's General Electric promoting their live Periscope video streaming event (on Twitter) by using a native Twitter promo. Yep, they're all over it. And not being remotely 'general' about it.

Which leads us nicely into...

3. Live Stream 'Behind The Scenes'

Using Periscope or Meerkat apps you can share live video via your twitter feed.

Why not share the process of your normal video content being made? Draw in the audience, make them aware of what you make; people love 'behind the scenes' sneaky views. It doesn't just have to the 'filming', you could chat through your post-production process too.

Gary Vaynerchuk streams the filming of his YouTube/Facebook/Podcast show '#AskGaryVee' for example.

Meanwhile Landrover used Periscope to show live filming of a video for their rugby social content.

AND - remember, these apps also allow the live audience to interact with you, so take time out from your shoot to chat to them, that engagement strengthens the relationship with you/your brand and ultimately will bring them back to your core content: they'll want to see how the video they watched being made actually turned out and will discover your other videos too.


4. Get other people to share your content

It may seem obvious, but it's easy to overlook: Twitter is SOCIAL - you want people to share your content right?

But as well as making something cool/emotive and hoping people will share it, you can also be deliberate about this.

Take this example of a Red Bull tweet containing video being shared by Absolute Radio.

Above - the original tweet from Red Bull UK

Notice how the original tweet by Red Bull includes the twitter handles of presenters @OC and @RichieFirth along with @AbsoluteRadio and also @GoProUK (it was shot on GoPro) - ALL of whom could share that video.

So if you make a video that includes someone else, include them in the tweet - get them sharing!

You might even go out of your way to include other people/businesses in your videos for this very purpose. If you've filmed someone at your business/event get their Twitter details there and then to make this easy!

 

5. Twitter Cards

'Cards' are one of the way Twitter ads put your content in front of people. The crucial difference between a Card and a promoted tweet is the Call To Action Button.

Button text can be whatever you like: 'Install Now', 'Buy Now', of course you want to say 'Watch Now' or 'View Now'.  Don't forget 'Now' - it makes a difference.

Here's what they look like in action:

Pay attention to your thumbnail image and sub-headlines as well - powerful tools you don't get in a normal Tweet.

Cards also have the advantage of taking people away from Twitter and on to your own site. So instead of watching your video on Twitter and then getting distracted by something else, the viewer stays engaged with your site/content/brand.

Yes, you have to pay... but if you have the budget to do so, cards are a great technique to try out.


Experiment

Video marketing, social marketing - it's all very much experimental right now. So try things out and see what works for your brand and your audience. Even changing the wording of your tweets, or the time you post can dramatically alter your success rate.

Don't just make a video, make it work for you.
Get on Twitter.
Get it seen.

I'd love to hear how it works for you. Get in touch!


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video, marketing Steve Folland video, marketing Steve Folland

Apple Watch Proves The Power Of Video Marketing

When it comes to marketing, the folk at Apple know what they're doing.

And with the launch of Apple Watch they put a whole lot of love into a video marketing strategy, take a look:

Check out the Apple Watch videos for yourself.

Like I say, you can do this too. Pair up a strong strategic email campaign with video and you're on to a winner. Want to chat about it? Get in touch.

PS. Notice how they remade the Aluminium one with the UK spelling and voiceover? They're good.

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